Of all the credit cards that I have used or still use, my HDFC credit card is my favorite and the one that I use the most. I have had a HDFC Titanium credit card for the last 5 years and my overall experience has been a satisfactory one. My credit card usage is only to avail the benefits of the point and reward system that almost every credit card company these days offers. I have always paid off my balance on the due date in full and have never paid a single penny in interest for my credit card purchases. The HDFC credit card I have offers a good enough if not great reward system due to which I continue to use it for most of my purchases, both online and physical.
Billing: As I mentioned above, I use this credit card extensively and in the last 5 years, have never found a billing discrepancy in my monthly statements. I still, out of precaution, go through my statements carefully before making the payment just to ensure that everything is in order and have always found my HDFC bill to be accurate.
Transparency: Last year I was in need of some money on urgent basis and took a loan on card on all of my credit cards. I borrowed a certain amount on my HDFC card as well that was paid off within next few months. The information I was provided with in terms of charges and interest at the time of taking the loan was completely in sync with what I later found on my statement for few months until I paid off the balance. There were no hidden charges, no catch that I wasn’t made aware of.
Payment: Like all other banks, they have an online payment system as well as cheque payments. You can drop in a cheque at a drop box or make an online payment from HDFC account or from any other Bank account through Bill desk. For Bill desk payments, it usually takes a few working days before your payment is credited to your account.
Credit Limit: My credit limit has been raised at least 3 times in past 5 years. Every time I made a large purchase exhausting my card completely, I immediately received a call next day asking if I wanted a limit raise. Upon my approval, my limit was revised.
Customer Service: Customer service is pretty OK except for the fact that it takes a really long time to reach a live person if you called their call center number. The average time is just way too long.
Reward System: As I stated earlier in this article, I use my credit card just to take benefit of their reward system. The HDFC card I use has a point system where I earn points with every transaction I make on the credit card. These points can later be used or redeemed for several types of daily use items they offer. I agree that the reward system is definitely not the best but I find it good enough.
Final Verdict: Final word would be that I have been pretty satisfied with this credit card and would definitely recommend it to a friend.
